Privacy Policy

Privacy Policy

We are committed to protecting the privacy of the personally identifiable information you share with us, and encourage you to read this privacy policy carefully so that you can make choices about how that information will be used.


Links to other websites

Our website includes links to third party websites. We cannot verify the content or privacy policies of third party websites.


Data collection and usage

We collect the personal data that you may volunteer while using our services. We use this data for customer administration and marketing. We store names. addresses, telephone numbers, fax numbers and email addresses. We do not collect or use personal data for any purpose other than that indicated above. We will not sell or provide your personal data to third parties allowing them to use your personal data for their own purposes.


Use of Cookies and Web Usage recording of non personal information

We may use ‘cookies’, small text files, to help us provide you with a more personal experience when visiting this website. Your internet browser can be set to reject cookies or warn you before a cookie is stored.

When you visit this website to browse or download information, we may collect and store information such as your IP address, the domain name and host that you have used to access our site. This information together with dates and times of access is used by us for internal analysis in order to improve our website and its features. . The information collected is used solely for internal review and not shared with other organisations for commercial purposes. This information is periodically deleted.


Credit and debit card information

We do not store your credit or debit card information. Our card transactions are handled through Sagepay ( Sagepay hold a certain amount of data about any card transaction and their privacy policy can be viewed on the Sagepay website.


Children’s Online Privacy Protection Act

This website is directed at adults: it is not directed to children under the age of 13. We operate our site in compliance with the Act, and do not knowingly collect or use personal information from children under the age of 13. We strongly recommend that parents take an active role in supervising the online activity of their children.


Contacting us

You may contact us through the contact form if you wish to ask us a question about our privacy policy, request a copy of your personal data, or change or delete your personal data, op-out from receiving any personalised offers or information from Simply Loft Ladders Ltd. Our contact details are on the contact us page of the website.

Please note that telephone calls may be recorded for training and security purposes.


Agreeing to terms

If you do not agree to this Privacy Policy as posted here on this website, please do not use this site or any services offered by this site. Your use of this site indicates acceptance of this privacy policy.


Cookie Policy for Simple Loft Ladders

What Are CookiesAs is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also show how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies...

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling CookiesYou can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods.

Phone: 08450 344470

Please note that telephone calls may be recorded for training and security purposes.